Simple Holistic Solutions Privacy Policy  

Introduction

Simple Holistics Solutions respects your privacy. This Privacy Policy outlines  (" we ", " our " or " us ") practices with respect to information collected from users who access our website at www.simpleholisticsolutions.com ( the Simple Holistic Solutions site ), or otherwise share personal information with us ( Users ).  We collect, use, and protect the information obtained through SMS communication. By opting in to receive SMS messages from us, you consent to the practices described in this policy.

Grounds for data collection 

Processing of your personal information is necessary to perform our contractual obligations towards you and provide you with our services, protect our legitimate interests, and comply with legal and financial regulatory obligations to which we are subject.

We collect and process user data on the following legal grounds:

Consent: We obtain explicit consent from users before collecting their personal information for SMS communications. Users have the option to opt in or opt out of receiving SMS messages from us at any time.
Contractual Necessity: In some cases, the collection of certain personal information is necessary for the performance of a contract or agreement between the user and Simple Holistic Solutions. For example, we may need to collect your phone number to deliver the requested services or updates via SMS.
Legitimate Interests: We may collect and process user data based on our legitimate interests, provided that such interests are not overridden by the rights and freedoms of the individual. Our legitimate interests may include improving our services, conducting market research, or protecting against fraud or security threats.

By providing clear grounds for data collection, we aim to ensure transparency and accountability in our data processing practices.

We encourage our users to carefully read the Privacy Policy and use it to make informed decisions.

What information we collect?

We collect two types of data and information from users:

Non-personal Information: This type of information is un-identified and non-identifiable, meaning we cannot determine the identity of the user from whom it was collected. Non-personal Information includes aggregated usage data and technical information transmitted by your device, such as browser type, operating system, language preference, and site activity.

Personal Information: This includes individually identifiable information that can identify an individual or could be used to do so with reasonable effort. Examples of Personal Information we collect include:
  • Device Information: Geolocation data, IP address, unique identifiers, and other information related to your site activity.
  • Information collected directly from you: Personal information provided through web forms, registration processes, reservations, account setup, customer support inquiries, or checkout processes. This may include first and last name, address, email address, and phone number.
  • Registration Information: Details provided during site registration, such as full name, email or physical address, and other required information.
  • Phone Number: Collected when opting in to receive SMS messages, necessary for delivering communications.
  • Name (Optional): Collected for personalization purposes, although not required for SMS communication.

By clearly defining the types of information collected and the purposes for which they are used, we aim to ensure transparency and accountability in our data collection practices.

How do we receive information about you?

We receive your Personal Information from various sources:
  • When you voluntarily provide us with your personal details in order to register on our Site;
  • When you use or access our Site in connection with your use of our services;
  • From third-party providers, services, and public registers (for example, traffic analytics vendors).
  • Your mobile phone number is collected when you opt-in to receive SMS messages from us.
  • When you sign up, online forms are available on our website or other digital platforms. This data is voluntarily provided by users when subscribing to our SMS communications.
  • We may use cookies or similar technologies on our website to collect information for SMS subscription purposes. These technologies help us track user interactions, preferences, and behavior to tailor our SMS communications and enhance user experience.

Purpose of Data Collection

We collect and process user data for the following purposes:


Facilitating SMS Communications: We collect user data to deliver SMS messages containing relevant updates, notifications, or promotional offers. Our SMS messaging is for the sole purpose of communicating event details and updates as they occur. 

Providing Targeted Content or Offers: User data may be used to personalize SMS messages and provide targeted content or offers based on user preferences or past interactions.

Improving User Experience: We analyze user data to understand usage patterns, preferences, and feedback, which helps us enhance the overall user experience of our SMS program/service.


By clearly defining the purposes for data collection, we aim to ensure transparency and accountability in our data processing practices.

Data Storage and Security Measures

We take the following measures to ensure the security and protection of user data:


Secure Storage: User data is stored in secure databases with restricted access to authorized personnel only.

Encryption: We employ encryption protocols to safeguard user information during transmission, ensuring that data remains confidential and secure.

Access Control: Access to user data is strictly limited to employees, contractors, and service providers who require it to perform their duties. All individuals with access to user data are subject to confidentiality obligations.

Regular Audits and Monitoring: We conduct regular audits and monitoring of our systems to promptly identify and address any security vulnerabilities or threats.

Industry Standards Compliance: We adhere to industry-standard security practices and guidelines to safeguard user data against unauthorized access, loss, or misuse.


We are committed to ensuring user data's confidentiality, integrity, and availability and continuously strive to maintain the highest standards of security to protect our users' personal information.

User Rights

You may request to: 

  1. Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information.
  2. Receive a copy of personal information you directly volunteer to us in a structured, commonly used, machine-readable format. 
  3. Request rectification of your personal information that is in our control.
  4. Request the erasure of your personal information. 
  5. Object to the processing of personal information by us. 
  6. Request to restrict the processing of your personal information by us.
  7. Lodge a complaint with a supervisory authority.
    However, please note that these rights are not absolute, and may be subject to our legitimate interests and regulatory requirements. 

    If you wish to exercise any of the aforementioned rights or receive more information, please contact our Data Protection Officer (“DPO”) using the details provided below:

    Simple Holistic Webmaster
    Email Address: simpleholisticsolutions@gmail.com

    Retention

    We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 

    We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

    Cookies

    We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

    A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

    The Site uses the following types of cookies:

    a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

    b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

    c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

    Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

    We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

    Third party collection of information

    Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

    This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

    Transfer of data outside the EEA 

    Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

    Advertisements

    We may use a third-party advertising technology to serve advertisements when you access the Site. This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser). 

    You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

    Marketing

    We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.  

    Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 

    Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

    Corporate transaction

    We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

    Minors

    We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at simpleholisticsolutions@gmail.com.

    Updates or amendments to this Privacy Policy

    We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

    How to contact us

    If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at simpleholisticsolutions@gmail.com.
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    Last Modified February 23, 2024